You have 20 (twenty) days from receipt of your order to return an unused product in its original packaging. Returns must be accompanied by the return slip included in your package.

Cash on delivery returns are not accepted, nor are returns without first opening a return file.

All items must be returned intact, in the condition they were received in, in their original packaging with their label intact, accompanied by all possible accessories, instructions for use and documentation so that they are suitable for re-marketing.

Any item that has been personalized cannot be returned, exchanged, or refunded. Items received outside of the authorized delivery timeframe or items received that do not comply with our terms and conditions of sale will not be accepted. Consequently, this item will be returned at the buyer's expense.

You just need to make sure that the product is returned in its original condition, unworn, unwashed, and with its original packaging and labels.

To make a return or request an exchange, simply contact us by email at support@outwatercompany.com .

Please specify your order number, the product(s) concerned and the reason for your request.
We will then tell you the procedure to follow and the address to return your item.

Except in the event of an error on our part (product error or defect noted), return costs are the responsibility of the customer.
We recommend that you choose tracked shipping to avoid any loss.
If the return is due to a preparation error or a defective item, we will of course cover the costs.

Refund will be issued to the original payment method within 7 to 14 days after receipt and inspection of the return.

We accept the following payment methods:

• 💳 Bank cards : Visa, MasterCard, American Express
• 💻 PayPal
• 📱 Apple Pay
• 💼 Shopify Payments

All payments are 100% secure , regardless of the method chosen.

Absolutely.
All payments made on our site are 100% secure thanks to the SSL (Secure Socket Layer) encryption protocol.

We use an infrastructure that complies with the PCI DSS – Level 1 security standard, the highest level of protection for online transactions.

🔒 No credit card data is stored on our site.

We do not directly offer payment in installments, but our partner PayPal offers the possibility of paying for your purchases in 3 or 4 installments without fees , subject to eligibility and according to PayPal's conditions.

💡 This option will be offered to you automatically during checkout, if your PayPal account is eligible.

If your payment fails, check your card information or use another payment method.

If the problem persists, contact our customer service.

A product's availability is indicated on its product page. If an item is out of stock, it will be indicated, and you can be notified by email when it becomes available again.

All technical information is available on the product sheet.
If you need any further information, our customer service is at your disposal.

If a product is out of stock, you can choose to be notified by email when it becomes available again.

We do not offer a reservation service for out-of-stock products.
However, you can sign up to receive a notification as soon as the product is restocked.

Replenishment depends on product type and demand.
For some items, especially limited editions, restocking may not be expected, but generally in this case, the product sheet disappears, or will no longer be available for sale.

To create an account, click on "My Account" at the top of the page and follow the registration steps with your email and a password.
Once validated, you will receive a confirmation email.
Your account is now active!

You can edit your information in your account by accessing the "My Information" or "My Profile" section.

Click "Forgot Password" on the login page and follow the instructions to reset your password via a link sent by email.

⚠️ If you don't see the email, check your spam or junk folder.

No, creating an account is not required to complete an order. You can order as a guest. However, we recommend creating a customer account to benefit from many advantages: simplified tracking of your orders, viewing your purchase history, managing your delivery addresses, and access to certain offers reserved for our members.

YES!! OUTWATER applies a strict privacy and data protection policy.
We do not resell or share your personal data.
All transactions are encrypted and secure , and your credit card information is never stored on our site.

All our clothing is UPF50+ certified, the highest textile standard for sun protection. This means it blocks more than 98% of UV-A and UV-B rays, even when wet or after multiple washes.
Whether you are at sea, in the mountains or in the tropics, your skin is effectively protected.

THERMOFLOW FIT™ is an exclusive OUTWATER fabric technology designed to provide a feeling of freshness, even in hot or humid environments. It is based on 4 key elements:

• A loose fit that promotes air circulation,
• Strategically placed breathable mesh zones,
• A quick-drying technical polyester/spandex fabric ,
• A refreshing effect that can be activated simply by moistening the garment.

This combination allows natural thermal regulation, without the addition of chemicals, for prolonged comfort during activity. 

Refreshment is activated simply by wetting the fabric: misting, splashing, quick immersion...
The water absorbed by the fiber slowly evaporates, consuming the heat on the surface of your skin.
This physical phenomenon creates a real sensation of freshness, without sticking to the skin, without weighing down the fabric, and without discomfort once dry.

No. All our models are deliberately designed with a loose fit , to allow air to pass through, facilitate evaporation, and avoid any feeling of oppression.
If you prefer a more fitted fit (under a vest or for a more urban look), it is possible to take a size down.

Yes. The fabrics we use have been specifically selected to withstand marine use: constant humidity, salt water, friction, and heat. They retain their elasticity, comfort, and UV protection, even after numerous washes and exposure to real-world conditions.

Here are our care recommendations to extend the life of your garment:

• Machine wash at 30°C , gentle cycle.
• No fabric softener , bleach or harsh products.
• Do not tumble dry or iron.
• Dry flat , in the shade, in the open air.

Simple and respectful maintenance guarantees the longevity of the fabric and the preservation of technical properties (anti-UV, breathability, elasticity).

Yes. All OUTWATER garments are UPF50+ certified, the highest level of textile protection against UV rays.
This means they block more than 98% of UVA and UVB rays , even when wet, stretched or exposed to the sun for long hours.
This certification is not just a marketing argument: it is the result of independent laboratory tests.

Unlike tight-fitting clothing, loose-fitting clothing allows air to circulate better around the body. This:

• promotes heat dissipation ,
• prevents the fabric from sticking to the skin when wet,
• enhances the natural cooling effect of the garment,
• provides superior comfort during wide movements (fishing, kayaking, hiking, etc.).

This cut has been designed to offer maximum ventilation , especially when combined with breathable mesh zones.

These 4 technical tops are all anti-UV, but meet different uses or preferences:

• GUERILLA PRO : The most complete. It includes an ergonomic hood, an integrated neckband, thumb loops, mesh areas, and zippered chest pockets . Ideal for long exposure to the sun and prolonged activities.
• GUERILLA : it has the essentials of the PRO (hood, neck warmer, mesh, thumb loops) but without the pockets . Lighter, perfect for active practices.
• SPREKS : Crew neck design with thumbholes and breathable mesh. Very lightweight, breathable, excellent in warm conditions or for layering.
• CAMP ONE : the most minimalist model, without mesh or thumbholes, designed for simple protection and everyday use.

Thumb loops are not just a stylistic effect. They allow:

• to keep the sleeve in place even in action,
• to protect the back of the hands without wearing gloves,
• to prevent the sun from getting between the sleeve and the gloves.

It is a technical detail designed for the most demanding conditions, particularly at sea, at altitude or on the water.

KIHEI PRO arm sleeves are designed to protect your arms from the sun while providing comfort and performance. They are:

• UPF50+ certified , blocking more than 98% of UV rays,
• made from a stretchy and breathable material, which adapts to the body shape without compressing,
• equipped with a discreet silicone grip at the top of the arm to prevent them from slipping,
• equipped with a mesh area at the elbow crease for optimal ventilation and superior comfort even in high heat.

They are particularly useful for fishing, hiking, or outdoor sports when you prefer to keep your forearms clear while still providing effective protection.

Our mittens
SHAKA techniques are available in 3 versions, depending on your use and your
need for protection:

• SHAKA HD : Reinforced model with wide wrist coverage, a Velcro fastener, and thicker materials. Designed for extreme situations or long sessions at sea.
• SHAKA : Technical mitten with mid-length , non-slip palm and lightweight fabric. Perfect for effective protection without restricting movement.
• SHAKA SHORT : Short version, without palm grip, for maximum freedom of movement and increased breathability. Ideal for dynamic activities and very hot climates.

The Easy Release system is a small loop between two fingers that allows you to easily remove your gloves, even when wet or sticky. No more sudden movements or trapped fingers: a simple pull is all it takes to gently remove them. A practical detail that makes all the difference on the pitch.

The Jump-In system is a reinforced opening area at the wrist (or on the top of the hand depending on the model) which makes it easier to put on the gloves quickly.

Unlike a classic glove which can turn inside out or resist when wet, the "Jump-In" allows you to slide your hand inside in a single movement , even when wet or sandy.

It is a solution designed for users who have to put on or take off their gloves frequently, particularly at sea or when actively fishing.

Polarized sunglasses are equipped with lenses with a special filter that eliminates horizontal reflection of light (that which bounces off water, sand, snow or metal surfaces).
This filter:

• drastically reduces glare ,
• improves the perception of contrasts and the reading of reliefs,
• rests the eyes on the duration,
• and sometimes allows you to see under the surface of the water (ideal for fishing, SUP, sailing, etc.).

It is essential visual comfort for all outdoor and marine activities.

• SUNRISE : Category 2 yellow/orange tint, ideal for low light (morning, evening, overcast). Accentuates contrasts while maintaining good brightness. Perfect for fishermen at dawn or sailors at daybreak.
• GREY : natural shade in Category 3 , which respects real colors. Suitable for long days of strong sun, driving and all prolonged outdoor activities.
• FLASH BLUE / RUBY / JADE : colored mirror treatments, all in Category 3 , which combine style, UV filtration and glare reduction. These filters improve the perception of contrasts while effectively protecting the eyes in strong light.
  FLASH BLUE is perfect on seawater, FLASH RUBY for high contrast areas, and FLASH JADE for soft, balanced vision.

It all depends on your usage:

• Morning / End of Day Activities → SUNRISE
• All day exposure / driving → GREY
• Sea / strong sun / look / technique → FLASH BLUE / JADE / RUBY

If you often alternate conditions, two models can be complementary.

Yes. OUTWATER offers two options specifically designed for prescription eyeglass wearers:

• OTT (Over The Top) : polarizing flip-up clip-ons , to attach directly to your prescription glasses.
  Practical, discreet, compatible with most optical frames.
• OTG (Over The Glasses) : Polarized overglasses that fit over your glasses. They offer excellent coverage, are very lightweight, and are suitable for driving or prolonged activities.

Both solutions come with a case and an OUTWATER microfiber cloth .

The glasses
Polarizers are classified according to their ability to filter visible light .
Here are the 5 official categories in the table below.

⚠️All OUTWATER models are Category 3 , except for the SUNRISE tint, which is Category 2. This guarantees comfortable vision in full sunlight without hindering perception.

OUTWATER lenses are made of TAC , a multi-layer material used for high-quality polarized glasses.

TAC stands for Tri-Acetate Cellulose . Here are its benefits:

• Excellent optical clarity : It provides clear, distortion-free vision even in very bright conditions.
• Built-in UV filtration : TAC naturally blocks 100% of UV-A and UV-B rays , without adding any treatment.
• Multi-layer structure : The polarizing core is sandwiched between two protective layers, making it more durable and scratch-resistant than single films.
• Ultra lightweight : ideal for extended wear without discomfort.
• Moisture and heat resistance : perfect for marine or tropical environments.

Each pair of OUTWATER glasses comes with:

• a semi-flexible, zipped hard case to protect it from shocks and scratches,
• a soft microfiber case , practical for light storage or in a pocket,
• an OUTWATER microfiber cloth , for gentle and effective cleaning.

📝 Depending on the model , the set of these accessories may vary: some models only include the hard or soft case.
The exact content is always specified on the corresponding product page .

To preserve the performance and lifespan of your technical clothing, follow these 7 golden rules :

1. Cold wash only (max. 30°C), delicate cycle.
2. No fabric softener : it clogs breathable fibers and impairs UV protection.
3. No bleach or harsh products.
4. No tumble drying , even at low temperature.
5. No ironing : the technical fabric does not require it and could melt.
6. No dry cleaning .
7. Dry flat and in the shade to avoid distortion or discoloration.

Good to know: OUTWATER clothing air dries very quickly. No need to rush the process.

Yes. After contact with salt water, sand, or cloudy water, it is strongly recommended to rinse with fresh water as soon as possible. This:

• preserves the elasticity and suppleness of the fabric,
• prevents salt crystallization,
• extends the durability of prints and seams.

Yes. OUTWATER technical accessories are designed to withstand the same maintenance conditions as clothing.
👉 Cold wash , no fabric softener, no tumble dry.
Flat drying or hanging to air dry is ideal.

No. UPF50+ protection is integrated into the very structure of the textile fiber .
It is neither surface applied nor dependent on chemical treatment that would wear away.
Even after dozens of washes, it remains active .

No. The cooling effect is based on a natural physical phenomenon : the evaporation of water.
It is not an added treatment but a structural property of the fabric and cut.
As long as the garment is well maintained, the effect remains permanent .